Privacy Policy

Who we are

Rosslyn Veterinary Clinic, 13540 97 Street NW, Edmonton, AB T5E 4E2, is responsible for the personal information described in this policy. We follow Alberta's Personal Information Protection Act (PIPA) and other applicable privacy laws.

What we collect

Through this website we may collect your name, email address, phone number and any message you send us through our contact form. If you email or call us, we keep the details you give us. Our online booking system is run by Vetstoria, which collects the information you enter when booking.

How we use it

We use your information to reply to your enquiry, book and manage appointments, and provide veterinary care. We do not sell personal information.

Who we share it with

We share information only with service providers who help us run the clinic and website, such as our online booking provider and email provider, and where the law requires it. These providers may process information outside Canada.

Cookies and analytics

This website may use cookies and similar tools to understand how it is used and to improve it. You can accept or decline non-essential cookies in the cookie banner, and change your choice at any time. We do not send pets' medical details or your personal contact details to analytics tools.

How long we keep it

We keep personal information only as long as needed for the purposes above or as the law requires, then securely delete or anonymize it.

Your choices and access

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent for its use, subject to legal limits. Contact us using the details below.

Contact us about privacy

Email info@rosslynvet.com or call 780-475-9912. We may update this policy from time to time, and will post the new version on this page.